Live chat and phone answer around the clock, every day, and you can write to [email protected] whenever the queue suits you.
Our desk never closes, so you choose the line that fits the question rather than the clock.
This table settles the local number, our clock, our languages and who watches over the licence.
Setting these beside you shortens every conversation, whichever channel you use.
Each desk reads its own post, which keeps our answers tight and your issue moving.
Transparency sits at the centre of how Shakebet Casino runs accounts, payments and bonuses for Australian players.
Knowing these numbers lets you pick the channel that fits the time you actually have.
Independent services outside this site handle gambling harm, and none of them report back to us. Gambling Help Online, Lifeline Australia and the National Self-Exclusion Register each cover a different kind of need.
Gambling Help Online. Practical advice, a self-assessment quiz and options for talking things through with a trained counsellor.
Lifeline Australia. Crisis supporters answer around the clock when money worries have turned into something heavier.
National Self-Exclusion Register. A single enrolment that blocks you from licensed gambling sites across the country, arranged through your own choice.
Continue readingPlayers often fear a complaint disappears into silence, so each step here leaves a record behind.
Behind each answer sits the same habit Shakebet has kept since 2007: plain words, no runaround.
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