The moment you decide to stop

Shakebet Casino: what does responsible gambling look like here?

Only players aged 18+ may join, and every account carries deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion.

Set a limit now

Licensed since 2007Gaming Control Board Curaçao OGL/2007/3390/145

Right where you are now

What a worried player needs to know first

The basics behind the licence, the national register and the helpline, so nothing feels hidden from you.

Minimum age18+

LicenceGaming Control Board Curaçao, OGL/2007/3390/145

National registerBetStop

National Gambling Helpline1800 858 858

Help with limits[email protected]

The moment play needs a brake

Switch on the controls that suit you

Here is exactly which controls sit in your account and the moment each one is worth switching on.

Before the first spin

Money goes in only after you have named a figure you can spare, so decide before the session starts and adjust it while you are calm.

How much can go out?

A loss limit counts what goes out across a period, so it makes sense before you sit down rather than in the middle of a losing run.

From hours to minutes

Chosen with a clear head, it interrupts long sessions with a nudge, which helps if play tends to swallow an evening without you noticing.

Space away from the tables

A pause steps you away from the table for a while without ending the account, so take one at the first sign of chasing a loss.

Should you shut the door?

Closing off your own access stops play entirely for the stretch you choose, so choose it when a break feels like something you cannot manage alone.

Limit setup

How quickly can you set a limit?

Straightforward settings in your own account, with no phone call and no waiting for approval.

Familiar page, fresh limits

Before you pick a tool

Pick the control that matches your concern, whether that is money going in, money going out or time at the screen.

Read it back first

Fill in the figure or the minutes and choose the period that fits, then read the summary back before you save it.

Is it really on?

Save the change, then reopen the settings and confirm the new figure sits there, so you know it is live.

Ask yourself if the fun has gone

By the time an evening ends in regret, the pattern is usually weeks old. Catching it early keeps the choice yours, and a limit set before play or a short pause is a simple place to start.

None of these alone is proof, but a few together are worth noting.

Playing longer than you planned, again
Spending money set aside for bills
Telling people less about your play
Chasing a loss with a bigger stake
Feeling restless on a night off
Borrowing to keep playing
Betting to fix a low mood

When someone under 18 is in the room

How old must a player be? Nobody under 18 can hold an account here. Registration does not finish until a photo ID, a proof of address and a card image are reviewed before any withdrawal.

One device, closed doors. On a shared laptop or phone, blocking software can stop gambling sites from loading at all. It sits at device level, so it also covers sites the household never opened.

A steadier way to speak. A calm conversation about money and time lands better than an accusation. Relatives in Australia can ring the National Gambling Helpline on 1800 858 858 for guidance about someone else's play.

Where to turn

No cost, no judgement, no record

Most people delay because they fear being judged or charged, and neither is the case here.

National Gambling Helpline

Trained counsellors answer at any hour, any day, by phone, chat or email, at no cost to the player or to relatives. Contact details appear with this listing. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Runs peer meetings around this country where players, and families too, sit with people who have been through the same thing and speak openly. Its details sit alongside this card. gaaustralia.org.au

National Debt Helpline

Gives free financial counselling on gambling debt during weekday business hours, so money pressure and play are dealt with together. Reach it through the details shown with this card. ndh.org.au

A pause beside a full stop

Do I need a few days off? A cooling-off period closes your account for a set stretch of hours or days, and you set it from the settings inside your Shakebet Casino account. Once it starts, you cannot log in or play until it runs out.

Before a pause, after a promise. Self-exclusion locks your access for a long stretch after you confirm it in your account settings, and it cannot be undone early. It suits a player who has said stop more than once and means it.

Use the register that covers everything. BetStop is the national self-exclusion register run by the Australian Government through ACMA. You join it yourself online in about five minutes, for at least 3 months up to a lifetime, and may nominate someone to help you apply. betstop.gov.au

Protection basics

Before the cap, after the cap

In two minutes you will know what each control does, who to call and how a block ends.

What does a short pause block, and when can I play again?+

During a cooling-off period the account stays open but play is locked for the stretch you chose. Once that window ends, access returns on its own. Nothing is deleted, and your balance stays where you left it.

Which team handles a request to shut my account?+

When the decision is made, email the support team and ask for closure in writing. They confirm it back to your registered address, and the one-account rule means a second profile is not an option.

Who advises relatives when a family member plays too much?+

At any hour the National Gambling Helpline takes calls from relatives, not only from the person who plays. Its counsellors walk families through the first conversation, point to local services and explain how BetStop works. Peer meetings with Gamblers Anonymous are there too.

Can I change a deposit limit after I have set one?+

Yes. Later on, if you want a different figure, return to that same section of the account and set the new amount there. The cap is a decision you make before play, so choose it with a clear head rather than after a loss.

Why do I have to prove my age before I play?+

At sign-up the door is 18+ and nothing unlocks until that is confirmed. Photo ID, a proof of address and a card image exist for that check alone. A player below 18 cannot hold an account here.

Does a self-exclusion have to run its full length?+

Yes. Once you confirm the period, the block holds for all of it, and the casino cannot lift it early. Pick the shortest stretch you are sure of, because the door stays shut until the last day.